Making deposits and withdrawals at HTFX (EU) is simple and straight forward, hardly takes up any of your time. We are constantly striving to offer you even more deposit and withdrawal options and to make the process even easier. If you have any enquiries just contact our customer support department at firstname.lastname@example.org
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Deposits are processed instantly in case there is no need for additional verification. HTFX (EU) is not liable for any transfer delays you may experience due to a disruption of service in the system of the payment processor.
When an account has been deemed inactive (no trading activity) for a period of 90 days, we will apply an inactivity fee of 50 EUR.
In case of no trading activity, or if any form of abuse is found relating to the reimbursement policy, HTFX (EU) reserves the right to reclaim any
reimbursement fees. If you request to withdraw your funds after no trading activity, HTFX (EU) reserves the right to charge you the equivalent amount of any
banking fees incurred, or 3.9%, of the total withdrawal amount.
All transactions are processed by us, during standard business hours 09:00 – 18:00 (GMT+3), Monday to Friday. However, the time that the funds will arrive to your end might differ, depending on the payment provider.
Please note that some issuing banks may not allow credit/ debit card deposits.
If impacted, please choose another option or contact your Account Service Manager for assistance.