We require copy proof of identity and proof of residence:
• For proof of identity, we require a passport or national identity card or other document issued by an independent and reliable source that carries your photo. The photo, signature, issue & expiry dates, personal details including serial number must be clearly visible.
• For proof of address, we require a recent utility bill (Water/Electricity bill) or a recent bank statement dated within the last six months.
We offer HTFX (EU) WebTrader compatible in all browsers Desktop and Mobile.
We offer two Account types:
a) Classic Account – Raw variable Spreads – Commission is $6 USD Per Lot per side for FX and Metals.
b) PRO Account – Raw variable spreads – Commission is $4 USD Per Lot per side for FX and Metals.
To be able to open a professional account with a leverage of 1:100, two out of three conditions must be met.
(1) You have carried out transactions, in significant size, on the relevant market at an average frequency of 10 per quarter over the previous 4 quarters.
(2) The size of your financial instrument portfolio, including cash deposits AND financial instruments, exceeds EUR 500,000.
(3) You work or have worked in the financial sector for at least one year in a professional position, which requires knowledge of the transaction or services envisaged.
You can reset the password of your account by clicking Forgot Password button at login page. For further assistance, please contact our Customer Support online or by email at email@example.com
HTFX (EU) LTD segregates client accounts to ensure that these funds are fully separated from HTFX (EU) LTD own funds at all times. Client accounts are coded to ensure that they are used for clients’ funding purposes.
HTFX (EU) LTD Client’s Portal allows deposits and withdrawals using a simple, easy-to-use single interface. HTFX (EU) LTD does not accept cash deposits. However, we offer a number of alternative reliable methods for account funding. Please click on our Deposit and Withdrawal Methods pages accordingly.
Information about minimum limits on deposit can be found under Main Menu -> Trading -> Accounts Types.
Please click on our Deposit and Withdrawal Methods pages accordingly under Main Menu -> Trading for more information.
All withdrawal requests submitted before 18:00 (GMT+0) Monday to Friday will be processed within the day. However the time required for the funds to reach your account will depend on your payment provider/bank. Usually for bankwire transfers 3-5 business days and E-wallets 1-2 business days are needed.
Yes, you can. However, at the moment of withdrawal processing, your free margin must exceed the amount specified in the withdrawal instruction including all payment charges. Free margin is calculated as equity minus the necessary margin (which is required to maintain an open position). However, you must ensure the withdrawal won’t lead to stop out. It’s your responsibility to keep sufficient funds in your account.
If you do not have sufficient free margin on your trading account, we will not carry out the withdrawal request until you submit a corrected withdrawal form and/or close the open positions on your account.
We offer floating spreads for all account types:-We offer spreads, starting from 0.0 pips with low commissions.
At market opening and closing times and prior to announcements, the market spreads may widen substantially. Consequently, you must ensure that you have sufficient funds on your account to cover this eventuality.
HTFX (EU) LTD is a NDD broker, which means that we just clear our clients’ trades and retranslate quotes we get from our liquidity providers. Orders in the real market are always executed at current market prices, which is why a slippage may occur in the case of a sharp movement. Please note, that during market-moving news, market close & open or high volatility, the risk of slippage is higher than during normal conditions. With us, you will get both positive and negative slippages.
Currently, we do not provide tick data, as MT5 is not able to store all ticks. Therefore, the tick data would not be accurate. There is an option for the server to store tick data, but we do not use it, as it is not able to store 100% of the ticks. In addition, that would slow down the server considerably due to a large amount of data, as the ticks are not filtered.
Yes, we covers the negative balance, ensuring that clients cannot lose more money than they put it. Moreover, our Risk department is constantly monitoring our clients’ risk-taking and if we see that a client trades irresponsibly, then we will notify the client via e-mail and ask them to reduce risk exposure. Also, we might reduce the leverage on the client’s account.
Please find the details in “Leverage Policy” document at Legal Documents page in our website or at Account Types page.
Our average execution speed is around 0.1 seconds.
You will be able to see the min./max. trading size from markets page under product specifications link.
Triple swap charges apply for positions on FX pairs, Silver and Gold that are held overnight on Wednesday. For the rest of the instruments, triple swap charges apply for positions that are held overnight on Friday. This is a standard practice in the forex industry.
These swaps cover the interest for Saturday and Sunday when the markets are closed. All swaps are calculated based on the quote currency.
If you open a long position of 1 lot on EURAUD, the overnight swap charge would be -14.11 Australian Dollars. If you had opened the same position on a Wednesday and roll over the position to the next day, the swap would be -14.11 * 3.
If the account currency is in USD, then we have to convert the amount above to USD by using AUDUSD spot rate.
The futures contract pricing will stop when it goes expired, and the new contract will be online available for trading in advance. If there is any open position of the old contract, it will be closed by the system within 1-2 trading days.